1. Information We Collect
eInvoicePro.ai collects information necessary to provide our AI-powered e-invoicing services. This includes:
- Account Information: Name, email address, company name, billing details
- Invoice Data: Customer information, invoice amounts, tax details, payment records
- Integration Data: API credentials, ERP system connections, accounting software data
- Usage Data: Log files, IP addresses, browser information, session data
- Payment Information: Credit card details processed through secure payment providers
2. How We Use Your Information
Your information is used to:
- Generate and validate invoices across 50+ countries
- Process compliance checks for tax authorities (GSTN, ZATCA, NF-e, PEPPOL, etc.)
- Provide AI-powered invoice automation and processing
- Send transactional emails (invoice delivery, payment reminders, compliance alerts)
- Improve our services through anonymized analytics
- Comply with legal and regulatory requirements
3. Data Storage and Security
We implement industry-standard security measures:
- 256-bit AES encryption for data at rest
- TLS 1.3 encryption for data in transit
- SOC2 Type II certified infrastructure
- Regular security audits and penetration testing
- Data centers in secure, compliant facilities
- Role-based access controls and audit logging
4. Data Sharing and Third Parties
We share data only when necessary:
- Tax Authorities: GSTN, ZATCA, FTA, and other regulatory bodies as required by law
- Payment Processors: Stripe for secure payment processing
- Infrastructure Providers: AWS, Supabase for hosting and database services
- Email Services: For transactional invoice delivery and notifications
- Service Providers: Only those bound by confidentiality agreements
We do not sell your personal information or invoice data to third parties.
5. Your Rights (GDPR, CCPA, and Other Data Protection Laws)
You have the right to:
- Access your personal data and invoice records
- Correct inaccurate or incomplete information
- Request deletion of your account and data (subject to legal retention requirements)
- Export your data in machine-readable format
- Opt out of marketing communications (transactional emails required for service operation)
- Object to automated decision-making
To exercise these rights, contact us at privacy@einvoicepro.ai
6. Data Retention
We retain your data as long as your account is active or as required by law. Invoice data may be retained for up to 7 years to comply with tax and accounting regulations in various jurisdictions. After account closure, personal data is deleted within 90 days unless legal retention applies.
7. International Data Transfers
eInvoicePro.ai operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and compliance with GDPR, CCPA, and other applicable data protection laws.
8. Cookies and Tracking
We use essential cookies for authentication and service functionality. For details on cookie usage, see our Cookie Policy.
9. Children's Privacy
eInvoicePro.ai is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or dashboard notification. Continued use of eInvoicePro.ai after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or requests:
- Email: privacy@einvoicepro.ai
- Phone: +91 94900 30441
- Address: [Company registered address to be added]